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Clynto

Solutions

Two ways in: what you’re fixing, or the seat you sit in.

The same platform and the same agents, read the way your team already thinks about the problem.

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By use case

Reduce ChurnExpand NRROnboarding at ScaleDigital CS
Reduce Churn

Catch churn while there’s still time to save it.

The Signals dashboard filtered to churn-category signals.

Churn is decided long before the renewal call. Clynto’s agents catch the early signals - a champion going quiet, adoption plateauing, ticket tone shifting - and run your save playbook while there’s still time to change the outcome.

What you get

  • Six-pillar health scoring
  • Champion Loss Detector
  • Escalation Handler
  • Health Risk and Renewal Risk workflows
Expand NRR

Expansion is a timing problem.

Portfolio pulse: ARR, account count, health distribution, and the Expansion & Opportunity track broken out alongside Lifecycle (Onboarding/Adoption/Steady State).

Most upsell is left on the table because nobody noticed the moment. Clynto correlates seat saturation, feature adoption and market signals to surface accounts ready to grow - and hands your AM a brief, not a hunch.

What you get

  • Usage Intelligence
  • Expansion Finder
  • Market Intelligence Scanner
  • Expansion Opportunity workflow
Onboarding at Scale

Every customer reaches first value on schedule.

The Onboarding dashboard showing where each new customer is stuck.

Onboarding is where most churn is actually seeded. Clynto tracks time-to-value against your benchmark for every account, nudges when milestones slip, and escalates when they stall - so the 80% of accounts without a dedicated CSM still get onboarded properly.

What you get

  • Onboarding Stage Tracker
  • Playbook Executor
  • Onboarding Stall workflow
Digital CS

Give your long tail a real CS motion.

The Portfolio Digest as it lands in Slack or email.

The accounts too small for a named CSM still churn and still expand. Clynto runs a full digital CS motion - monitoring, outreach, QBR-lite summaries - across your entire tail, with humans stepping in only where it pays.

What you get

  • All agents at portfolio scale
  • Segment-specific policies
  • Portfolio Digest

By role

Same platform, read three different ways - by the job each person is measured on.

For Founders

Run CS without hiring for it yet.

You're covering renewals between sales calls and product work. Clynto watches every account, tells you who needs you this week, and drafts the email - so nothing slips while you're busy building the company.

Proof points

  • No CS hire required
  • Drafted outreach ready to approve
  • One screen for every account

For VP Customer Success

Scale the team without scaling headcount.

Board-ready NRR forecasting, portfolio-wide risk visibility, and a CS function whose coverage grows with ARR instead of with hires. Walk into your next board meeting knowing which accounts are at risk and what’s already being done about it.

Proof points

  • Renewal forecast by segment
  • Health you can explain
  • Weekly leadership roll-up

For CSMs

Start the day with an action list, not forty tabs.

Clynto does the detective work overnight. You open Monday to a prioritised list of what matters, why, and what’s already been drafted for you - so your time goes into conversations, not spreadsheets.

Proof points

  • Portfolio Digest
  • Drafted outreach ready to approve
  • Full account context in one screen

Whatever your role, the first step is the same.

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Backed byMicrosoft for Startups